1. DELIVERIES

HOW DOES THE DELIVERY WORK?

    1. Delivery time

    The delivery times are as follows:

    EU Zone 1: Germany, Austria, Cyprus, Czech, Denmark, Hungary, Lithuania, Malta, Poland, Romania, Sweden, Slovenia, Slovakia 1-4 Business Days

    EU Zone 2: Belgium, France, United Kingdom, Croatia, Ireland, Italy, Latvia 2-6 Business Days

    EU ZONE 3: Bulgaria, Estonia, Spain, Finland, Greece, Luxembourg, Netherlands, Portugal 3-8 Business Days

    Switzerland: Shipping (3-8 Business Days)

    2. Arrival of the parcel

    Standard delivery: Your parcel is delivered to the shipping address specified in checkout. In case you are not home when the parcel arrives you get a notification where to pick it up or how to agree on a new date for delivery.

    3. Delivery Cost

    Please find your delivery cost on our Deliveries page

    You get free delivery for all orders above 80.00€.

    4. Available destinations

    You can order your parcel to any EU destination and to Switzerland

     

    2. RETURNS

    HOW DO I RETURN MY PARCEL?

    If you want to return your parcel, you can do so within 14 days from receiving the parcel. You need to notify us before by Email: info@lovearctic.com

    The return address is: byrd technologies Germany GmbH, Georg-Knorr-Strasse 4,  - Gebäude 32 - , 12681 Berlin, Germany.

    Once we receive the parcel back and check that everything is in it's original shape, your payment will be returned.

    Love Arctic does not cover the costs of returns except in cases where you receive wrong or broken items. In case Love Arctic is responsible for the return, please write us at info@lovearctic.com and we will organize the return delivery.

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